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Technology tools are used to diagnose and treat patients, access and share information, and communicate effectively.
Replace exam tables with recliners to make patients more comfortable.
As patients take a more active role in healthcare, spaces must be equipped for teaching and learning about health status, conditions, and treatments.
Spaces should accommodate family and other support persons.
Choose storage units with easy access to keep clinical supplies out of sight.
Efficient, well-equipped spaces save valuable clinician time.
Equip work areas with many ways for clinicians to shift weight off their feet: foot stools, mobile seating, etc.
Leverage walls as vertical planes for information displays.
Provide areas where team members can socialize, provide support and mentoring, and build trust.
Provide ample space to park mobile workstations and power mobile devices.
A variety of spaces and seating options offers flexibility for different waiting experience needs.
Physical and emotional comforts are important when people are waiting.
A chair that facilitates easy movement means staff can make eye contact with people in various areas within the waiting space.
Provide visitors with easy access to power.
Waiting spaces provide an ideal opportunity to educate patients about health.
Signing-in feels friendly when conducted at an open desk instead of behind a barrier window.